A pre-order allows you to reserve a product before its official release date. Products available for pre-order are marked with a “Pre-Order” button. Pre-order pricing is lower than in-stock pricing, and we frequently run early-bird promotional campaigns. Follow us on Instagram to stay updated and ensure you don’t miss out on special offers!

Pre-ordering is the best way to secure a Togoboat while taking advantage of exclusive early-bird discounts.

🚀 Current Pre-Order Discounts:

• $500 OFF the E-Boat
• $300 OFF the E-SUP

⚠️ This special promotion ends on March 1—don’t miss out! Secure your Togoboat today and get ready for an unforgettable summer adventure.

The estimated delivery date is listed on the product page. While we strive to meet this timeframe, certain factors—such as customs clearance, certification processes, logistics delays, or force majeure events—may occasionally cause minor delays.

Rest assured, we are committed to delivering your order as soon as possible. Once your product ships from our warehouse in Florida, we’ll provide you with a tracking number so you can monitor its journey.

⚠️ Delivery may be delayed if:

• No one is available to accept the package
• Severe weather conditions impact transit
• Strikes or supply chain disruptions occur
• Incorrect shipping or payment information is provided

We require a fully refundable deposit to secure your pre-order. You can request a refund at any time, for any reason—no questions asked. The deposit serves as a commitment to help us fairly prioritize deliveries. Refunds are processed within a few days of your request.

We'll keep you posted about your order production status and delivery timelines.

Yes.

Although we recommend contacting us directly if you're interested in bulk purchasing.

You will receive an email with a link to your pre-order status.

Yes! We’ll contact you 10 days before shipment to confirm your shipping address and any necessary delivery details. Once your order has shipped, you’ll receive an email with the tracking number from our delivery carrier.

All deposits are 100% refundable for any reason or no reason at all. All deposit refunds are processed within a few days of receiving the request.

We'll contact you 10 days before shipment to verify the address and any shipment details.

We deliver anywhere in the US, with a few exceptions. The listed territories and zip codes below are not eligible for for delivery:

◦ AK

◦ HI

◦ CA: 92239, 92304, 92338

◦ WA: 98262, 98286

◦ This list may not be exhaustive

Please note that delivery may be delayed if you are unable to accept an attempted delivery, or due to inclement weather, strike, incorrect address or payment information, or other unforeseen circumstance outside of our control.

We currently operate in the Miami area. You can book a boat directly through our website at rent.togoboat.com.

🚚 Delivery service is available, or you can choose pickup at one of our partner locations.

No, in the state of Florida, boats under 11 feet with a motor less than 10HPdo not require a boating license. However, the operator must have a valid driver’s license.

We offer competitive, duration-based pricing:

• Minimum rental: 2 hours
• Standard rate (2-4 hours): $69.99/hour
• Extended rate (4+ hours): $59.99/hour

💡 Pro Tip: Book longer sessions for better hourly rates!

We offer a 3-day cancellation policy:

• Cancellations made at least 3 days before your reservation will receive a full refund.
• Cancellations made within 48 hours of the reservation are non-refundable.
• No-shows will be charged the full rental price.

✅ Want more flexibility? Add Weather Insurance for $25, and you’ll get a 24-hour cancellation window.

🌦️ Extreme weather conditions? If the operator cancels due to bad weather or other unforeseen circumstances, you’ll receive a full refund or credit.

Plan your perfect water adventure within these timeframes:

• Minimum duration: 2 hours
• Maximum duration: 6 hours

⏳ Flexible scheduling available within operating hours.

Our Standard Package includes:

✅ 11' eco-friendly catamaran
✅ Protective bimini top for sun protection
✅ Electric motor and battery
✅ Basic safety equipment
✅ Life jackets for all passengers (Please make sure to select the correct number of passengers when renting.)

🔹 Optional Add-Ons:

• Cooler with ice 🧊
• Bluetooth speaker 🎶
• Snorkeling gear 🤿

💡 Ask about our package deals!

Absolutely! We provide an electric pump for quick inflation, so it takes 15 minutes in total to inflate and assemble the boat to make it ready to launch. For assembly instructions check out our Togoboat assembly video below.

Check out the user's manual

With the use of the electric pump it takes around 12 minutes to deflate and fold up the boat. For further instructions check out our disassembling video below.

Check out the user's manual

The wheeled bag with the folded boat has the following dimensions - 45'' x 28'' x 12'' (115 cm x 70 cm x 30 cm) and does not require any special gear for transporting. Please, check if it fits in your trunk.

The battery lasts for 4 hours in 100% motor power. If you'd use it in 80% power which is almost the same in terms of speed, it would be 6-7 hours. We advertise it as "last whole day".

The table below describes how long the battery works if you drive with slow speed, half or full throttle.

Unfortunately not. Our bag is designed only for carrying the boat and has the following dimensions 45'' x 28'' x 12'' (115 cm x 70 cm x 30 cm).